Your personal data is a trust we safeguard with the utmost care. This document transparently explains how ibc003 collects, uses, stores, and protects your information as a registered player in Malaysia.
ibc003 is an online sports betting and casino platform operating to serve the needs of Malaysian players. We understand that privacy is more than a legal obligation — it is the foundation of trust that defines the relationship between our platform and every player who registers with us.
This Privacy Policy clearly and transparently explains how ibc003 handles your personal data — from the moment you first visit our website through the entire duration of your active membership. This includes information you provide directly during registration, information we collect automatically through your use of the platform, and how we use and protect that information.
This Policy applies to all users who access or use the ibc003 via our website, mobile app, or any other official channel we operate. By registering or continuing to use our services, you agree to the collection and use of data as described in this policy.
This Privacy Policy should be read together with Terms and Conditions as well as Responsible Gaming Policy ibc003 for a full overview of our commitment to players.
We only collect information necessary to provide you with a safe, fair, and responsible service. The following are the categories of data we collect:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Verification | Name, IC number, date of birth | Identity verification & KYC |
| Contact | Email, phone | Communication & account security |
| Finance | Bank accounts, e-wallets | Deposit & withdrawal processing |
| Technical | IP address, device, and browser | Security & fraud prevention |
| Games | Betting records and wins | Responsible gaming & compliance |
Every piece of information we collect is used for legitimate and necessary purposes. ibc003 does not use your data for any purposes other than those stated below:
Aggregated and anonymised usage data is used to understand general user behaviour, identify technical issues, and improve the gaming experience on the platform ibc003. Individual data is not used for this purpose without your explicit consent.
Our Commitment: ibc003 will never sell your personal data to third-party advertisers or use it for marketing purposes without your explicit consent.
ibc003 does not share your personal information with any third parties except in the following situations required to operate our services or comply with the law:
We work with carefully selected third-party service providers to help operate the platform. These include:
All these third-party providers are bound by strict confidentiality agreements and may only use your data for the stated purposes.
We may be required to disclose your information to the relevant authorities when there is:
ibc003 has never and will never sell, rent, or trade player lists or personal data to any party for marketing or commercial purposes.
Protecting your data is more than a technical obligation for ibc003 — it is an organisation-wide commitment from the very top down to every level of operations. We continually invest in world-class security infrastructure to ensure your data is always protected.
All data transmitted between your device and our servers ibc003 protected with 256-bit SSL/TLS encryption — the same standard used by world-class banking and financial institutions. This means that even if someone manages to intercept your communication, they will be unable to read its contents.
Access to player personal data within internal systems ibc003 is restricted to specifically authorised personnel only, on a strict need-to-know basis. All access is logged and continuously monitored.
Platform ibc003 provides a two-factor authentication (2FA) feature that we encourage all players to enable. With 2FA, even if your password is compromised, unauthorised parties will still be unable to access your account without the second verification code.
Our security system monitors platform activity 24 hours a day, 7 days a week to detect any unauthorised access attempts, cyberattacks, or suspicious anomalies. Our IT security team responds promptly to any identified threats.
While we take all reasonable steps to protect your data, no system in the world is 100% secure. We encourage you to play your part by using a strong password and never sharing your login credentials with anyone.
Platform ibc003 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below is an explanation of the types of cookies we use:
These cookies are essential for the platform to function. Without them, you will not be able to log in, make deposits, or play. Essential cookies cannot be disabled and do not store any personally identifiable information.
These cookies collect information about how visitors use our platform — which pages are visited most often, error messages received, and so on. All information is collected in aggregate and anonymously to help us improve the platform.
These cookies allow the platform to remember your preferences such as language, display settings, and game choices to provide a more personalised experience. Information collected by these cookies cannot identify you on other websites.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect specific platform features and your gaming experience.
As a registered player ibc003, you have certain rights regarding your personal data. We fully respect these rights and provide clear mechanisms for you to exercise them:
You have the right to request a copy of all personal data we hold about you at any time through customer support.
If any information we hold is inaccurate or outdated, you have the right to request a correction by submitting appropriate supporting evidence.
You may request the deletion of your personal data, subject to legal retention obligations that may require us to keep certain records.
You have the right to object to the processing of your data for direct marketing purposes. Such requests will be actioned immediately without question.
You may request your data in a machine-readable format for transfer to another service provider if you close your account.
In certain situations, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, contact our support team via the 24/7 live chat on the platform. Requests will be processed within 30 working days.
Your personal data is retained for as long as your account remains active on the platform ibc003. After account closure, we may be required to retain certain records for periods stipulated by law, specifically:
Once the mandatory retention period has ended, your data will be securely deleted or fully anonymised.
Player data ibc003 is stored on servers located in secure data centres that comply with international security standards. All cross-border data transfers are carried out with appropriate contractual safeguards to ensure your data remains protected regardless of where it is processed.
ibc003 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will:
Continued use of the platform ibc003 after any changes are made constitutes acceptance of the updated Privacy Policy. It is your responsibility to review this policy periodically.
If you disagree with any changes to this Privacy Policy, please contact us before continuing to use the platform, or close your account if necessary.
If you have any questions, concerns, or complaints regarding how ibc003 handles your personal data, we encourage you to reach out to us directly. Our privacy team is ready to assist you:
We aim to respond to all privacy-related inquiries within 3 business days. For more complex requests such as full data access or account deletion, processing may take up to 30 business days.
Ibc003 takes every privacy complaint seriously and will investigate and respond with full professionalism. Your trust is our most valuable asset, and we will never take matters relating to your privacy and data security lightly.
Thank you for taking the time to read the ibc003 Privacy Policy. Your trust is our motivation to continually improve the data protection we offer to all Malaysian players.
Six key data protection features that set ibc003 apart from other platforms in the Malaysian market.
Every communication between your device and ibc003 servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks to secure your online transactions.
Our identity verification process uses a secure, integrated KYC system. Your documents are processed by a certified system and are never stored in any form that could be exploited by third parties.
Protect your account with an extra layer of security. The ibc003 2FA feature ensures only you can access your account, even if your password falls into the wrong hands.
Ibc003 has never and will never sell players' personal information to advertisers or third parties for commercial purposes. Your data remains entirely yours.
Our IT security team monitors the platform around the clock to promptly detect and respond to any cyber threats, intrusion attempts, or suspicious activity.
From data access rights to account deletion, ibc003 fully respects every player's privacy rights. A straightforward request process with clear response times for every right you exercise.
Malaysia's betting platform that puts your safety and privacy first. Bank-grade encryption, transparent KYC, and 24/7 support — all in one platform.